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Sellers May 9, 2017

Does your estate agent accompany your viewings?

Ever heard of the expression: Why have a dog and bark yourself? You have. That’s our view at Chilterns. As trained property professionals, accompanied viewings are part of our package. We tend to find that buyers are more relaxed and open with their feedback, when being accompanied by a trained agent. We can also answer queries about the local area, schools and transport links more readily.


Before coming to the market, we will ask you to complete a Property Information Questionnaire, it asked a series of questions about the property and the location. Things like: is there a service agreement on the boiler? When was it installed? Is the property listed? Is it situated in a conservation area? Have you extended the property? What permissions were gained etc., etc.


We will also take time to understand more practical information like; what direction the garden faces and what part of the garden enjoys the daytime sun, where is the nearest bus stop, rail station, or what days the bins are collected.


Of course, there are things that you will know about your property as Vendors, that we may not necessarily know initially as your agent, but these can be discussed at a second viewing, where very often we feel it’s prudent to introduce you to each other.


Accompanied viewings provide us with critical feedback


As clients, you will rely heavily on feedback and communication from your estate agents. Viewing feedback and a potential buyer’s first impressions of your home, it’s position and the surrounding area are invaluable to us agents. They allow us to judge whether our marketing is working, whether it may need tweaking (we are not averse to retaking photographs or advising you to redecorate or tidying up the garden – if that’s the feedback we receive)!


One thing is certain, your buyers would rather have those frank and honest conversations with an estate agent as opposed to you, the seller. Put yourself in the buyer’s shoes. When you’ve been looking at property, have you been able to tell the seller that you think their deep purple walls and paisley carpets are disgusting or have you simply paid them lip service and walked round nodding politely finding something positive to say?


I bet it’s the latter.


At Chilterns we invest a lot of time and money in training our staff to be the very best representatives whilst selling your property, from the very initial Moving Consultation right through to Completion.


If you’d like to know more about our selling service. Please contact us via the contact us link here.

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