Security systems (locks on Windows and external doors, lights and even a full alarm system) often considered essential by prospective tenants and are taken into consideration by all leading insurance companies when calculating premiums.

Decorations and carpets

We recommend these should be fresh and neutral in terms of colour and style. Higher quality properties will always attract better quality tenants and therefore it is vital that the property is well presented to meet the expectations of a potential tenant.

Furnished or unfurnished

By far the greatest level of demand from tenants is for properties that are available unfurnished. This traditionally includes just carpets, curtains and the cooker. This has the advantage, from the landlord’s perspective, of avoiding the need for additional maintenance/replacement and for annual testing of electrical appliances.

Domestic appliances

These should also be of good quality and condition and subject to regular servicing. It is important that full instructions for use are left in the premises to avoid the need to call in an engineer to demonstrate. Gas and electrical appliances must meet legal safety requirements and oil appliances should be tested annually.

Gardening & Cleaning

Gardens should be left in good seasonal order so that the benchmark is set for the tenants. The property should be comprehensively cleaned throughout, both internally and externally.

Gas, electricity and water

These services should be left connected and we will arrange for their transfer into the tenants name. Under the Housing, Health and Safety Rating System, tenants must be able to control and regulate heating systems.

Council Tax

We will notify the local council tax office of each change of occupier and of any void periods between tenancies.


Three complete sets of keys should be provided in all cases - two for the tenants and one to be retained at our office. We will be obliged to charge for key cutting if insufficient keys are supplied at the outset.


If a telephone line is installed at the property you should instruct the provider to put a temporary stop on the line when you vacate and send you a closing account.

Empty properties

Is important that you comply with any insurance requirements during vacant periods especially during the winter months. We would normally advise a full heating and domestic water drain down under those circumstances and can arrange this for you.

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